Contact Us
Need help with your World Market order or shopping experience? Our customer support team is here to help with order questions, shipping updates, returns, exchanges, product information, and account assistance.
Email Customer Support: [email protected]
Response Time: Please allow 24–48 hours for a reply.
For the fastest help, include clear details about your request so our team can review your message carefully.
What to Include in Your Message
When contacting World Market, please include as much helpful information as possible. This allows our support team to better understand your question and respond with the right next steps.
- Your full name and the email address used at checkout.
- Your order number, if your question is about an order.
- A short description of the issue or question.
- Product names, item details, or photos if they help explain your concern.
- Your preferred resolution, such as an update, exchange request, or product information.
Order Support
Contact us if you need help reviewing an order, confirming order details, correcting information, or understanding the next step after placing a purchase.
Shipping Support
If you have questions about shipping status, delivery updates, or tracking information, email our team with your order number so we can assist you.
Returns & Exchanges
For return or exchange support, please contact us before sending any item back. Include your order number and the item you need help with.
Product Questions
Need help with a product detail, size, material, color, availability, or care question? Send us the product name or link and we will review your request.
Account Help
If you need assistance with account access, saved information, or checkout-related account questions, contact World Market support with the email address connected to your account.
Contact Form Note
Use the contact form on this page if available. You may also email us directly at [email protected] with your order number and support details.
Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM
Messages sent outside business hours will be reviewed during the next available support window.
Your Privacy Matters
Please do not include sensitive payment information, full card numbers, passwords, or unnecessary personal details in your message. Information shared with our support team is used only to review and respond to your request.
We’re Here to Help
Thank you for contacting World Market. Whether you need help with an order, shipping question, return, exchange, product detail, or account concern, our support team will review your message and reply as soon as possible.
